Terms of Service
Below is our terms of service. Let us know if you have any questions by emailing support@tribepool.co!
Last Updated Date: August 17, 2022
PLEASE READ THIS TERMS OF USE AGREEMENT (THE “TERMS”) CAREFULLY. BY ACCESSING OR USING WWW.TRIBEPOOL.CO (THE “WEBSITE”), THE TRIBE MOBILE APPLICATION (“APP”), OR ANY OTHER WEBSITES OR APPLICATIONS OF TRIBE INNOVATIONS LLC (“TRIBE” “WE” OR “US”) THAT LINK TO THESE TERMS, OR ANY OF THE SERVICES PROVIDED OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE OR APP (COLLECTIVELY, THE “SERVICES”) YOU (“YOU” OR “USER”) REPRESENT THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE TERMS.
1. General.
1.1. Acceptance; Authority. By registering for and/or using the Services in any manner, including but not limited to visiting or browsing the Website or App, you agree to these Terms. If you do not agree, or do not have all requisite authority and consent to be bound by the Terms (as further described below), you may not access or use the Website, App, or the Services in any way.
1.2. Disclaimer. The Services enable users to arrange and schedule transportation and/or logistics services with friends, family members and other people that users voluntarily and independently select. TRIBE DOES NOT SCREEN USERS IN ANY WAY AND DOES NOT MAKE RECOMMENDATIONS FOR DRIVERS OR RIDERS FOR CARPOOLS. USERS OF THE SERVICES INDEPENDENTLY DETERMINE WHO THEY ELECT TO CARPOOL WITH AND BEAR FULL RESPONSIBILITY AND ACCEPT ALL LIABILITY RELATING THERETO. YOU ACKNOWLEDGE THAT TRIBE DOES NOT PROVIDE TRANSPORTATION OR LOGISTICS SERVICES OR FUNCTION AS A TRANSPORTATION CARRIER.
1.3. Types of Users. The Services are available to different types of Users, who will have different types of accounts with different tools, functionalities and restrictions. For example, the Services may be accessed by parents and legal guardians (collectively, “Parents”) to set up carpools for their families; by authorized representatives working within an educational institution or other organization, such as a school, school district, or employer (collectively “Organizations”) that license the Services on behalf of Parents; and by children, who may view their accounts if set up by a Parent, but they may not set up or make changes to carpools (“Children”).
1.4. Additional Terms. Certain of the Services may be subject to additional terms and conditions specified by us from time to time; your use of such Services is subject to those additional terms and conditions, which are incorporated into these Terms by this reference.
1.5. Eligibility. By registering for or using the Services in any way, you represent and warrant that you meet all eligibility criteria set forth in these Terms, including all age and authorization requirements listed below. We may, in our sole discretion, refuse to offer the Services to any person or entity and change the eligibility criteria at any time. You are solely responsible for ensuring that these your use of the Services is in compliance with all laws, rules and regulations applicable to you, and the right to access the Services is revoked where these Terms or use of the Services is prohibited or to the extent offering, sale or provision of the Services conflicts with any applicable law, rule or regulation.
1.6. Modifications. Please regularly check the Website, App, or Tribe Connect, as applicable, to view the then-current Terms. When changes are made, Tribe will make a new copy of the Terms available through the Services, and we will update the “Last Updated” date at the top of the Terms. If we make any changes to the way Family Data (defined below) is collected, used or shared by the Services, we will also send an e-mail and/or text message to the applicable account holder using the contact information we have on file with additional information regarding the collection of such data and available options regarding data collection and use, before the data is used in any manner inconsistent with the terms initially provided to Users. For other changes, the Terms are subject to change by Tribe in its sole discretion at any time. If you do not agree to any change(s) after receiving a notice of such change(s), please stop using the Website and/or the Services and please contact us to have your account deleted. Otherwise, your continued use of the Website, App, and/or Services constitutes your acceptance of such change(s). Any changes to the Terms will be effective immediately for new Users of the Services.
2. Services.
2.1. Use of the Services. The Website, App, and Services, and the information, data and content made available therein or thereon (“Content”) are protected by copyright and other intellectual property and proprietary rights laws throughout the world. Subject to the Terms, Tribe grants you a limited license to access, view, download, print or reproduce certain portions of the Services, as designated by Tribe, for the sole purpose of using the Services for your (or your Families’ or Organization’s) non-commercial purposes.
2.2. Restrictions. The rights granted to you in the Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Website, App, or Services; (b) you shall not use framing techniques to enclose any trademark or logo on the Website, App, or Services; (c) you shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Website, App, or Services except to the extent the foregoing restrictions are expressly prohibited by applicable statutory law; (d) you shall not use any manual or automated software, devices, or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools, or the like) to “scrape” or download data from any web pages contained in the Website, App, or Services; (e) except as expressly stated herein, no part of the Website, App, or Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, provided that you may reproduce or print certain Content made available through the Website, App, or Services, as designated by Tribe, on behalf of your Families who have existing Accounts; and (f) you shall not remove or destroy any copyright notices or other proprietary markings contained on or in the Website, App, or Services. Any future release, update or other addition to the Website, App, or Services shall be subject to the Terms. Tribe, its licensors, suppliers and service providers reserve all rights not granted in the Terms. Any unauthorized use of the Website, App, or Services terminates the licenses granted by Tribe pursuant to the Terms.
3. Parents.
3.1. Definition. “Parent(s)” means a family member or adult with permission to drive the children. Parents are not employed by Tribe or Organizations and do not receive any compensation from Tribe or Organizations whatsoever.
3.2. General. Parents must receive consent from the other Parents before providing carpool services and driving children. At all times that a Parent is providing carpool services and driving children when using the Tribe application, at least one child of such Parent must be in the vehicle with the Parent. Tribe and Organizations are not responsible for any injury, damage or cost caused by any automobile operators with respect to any person or property. Parents are solely responsible for determining whether a Parent is fit to provide carpool services and drive their children. Neither Tribe nor any Organization shall have any responsibility to perform or supervise any of the obligations of the Parents as set forth in this Section 3.
3.3. Policy Acceptance. Parents shall abide by the terms of Tribe’s Dangerous Driving and Drowsy Driving Policies. If a Parent or Child believes that a Parent is failing to abide by the terms of these Policies, then the Parent should terminate any future carpool plans with such Parent. Tribe and Organizations shall not be responsible for the failure of any Parent to abide by the terms of these Policies. The Policies set forth basic requirements for Parents to follow. Parents and Children should read and discuss these Policies and use them as general guidelines for determining whether they should continue to plan carpool rides with a Parent.
3.4. Dangerous Driving Policy.
3.4.1. Responsibility. Every Parent who provides carpool services has a responsibility to drive safely and follow the established rules of the road and all applicable laws. If Parents receive serious or repeated reports of dangerous driving and/or violations of applicable driving laws from their children, Parents should terminate any future carpool plans with that driver.
3.4.2. Examples of Dangerous Driving. The following list explains different types of dangerous driving and provides examples of each. Distracted Driving Distractions can take many forms, including without limitation phone handling or texting, drinking or eating, and adjusting your visor. Those behaviors may take a Parent’s focus off the road. Drowsy Driving is a form of distracted driving. Please review the Drowsy Driving Policy below.
Not Following Traffic Laws
All Parents who provide carpool services are expected to follow local traffic laws and
regulations. This includes:
• Following signs, traffic lights, and signals
• Making turns only where permitted
• Using signals before turning or changing lanes
• Yielding to pedestrians
• Not driving or stopping in a bike lane or crosswalk
Aggressive Driving
Examples include:
• Speeding Suddenly braking/stopping the vehicle
• Abruptly accelerating
• Tailgating
• Swerving, including into other lanes, pedestrian walkways or bike lanes Driving Under the Influence
• Using or being under the influence of alcohol or other drugs when providing carpool services is strictly prohibited.
• Tribe has a zero-tolerance policy on driving under the influence.
3.5. Drowsy Driving Policy.
3.5.1. Responsibility. Every Parent who provides carpool services has a responsibility to drive safely and follow the established rules of the road and all applicable laws. If Parents receive serious or repeated reports of drowsy driving from their children, Parents should terminate any future carpool plans with that driver.
3.5.2. Examples of Drowsy Driving. Drowsy driving refers to driving when you are tired. Signs of drowsy driving include:
• Tired, exhausted, or sleepy appearance
• Frequent yawning
• Frequent blinking
• Nodding off
• Having trouble keeping head up and/or eyes on the road
• Struggling to keep vehicle in the lane or on the road
Drowsy driving is unsafe. A lack of sleep may lead to and may cause slower reaction times; impaired judgment, situational awareness, and vision; increased risky behavior; trouble with information processing; and attention failure.
3.6. Licenses. Parents should check and make sure that Parent-driver possesses a valid driver’s license, is authorized and medically fit to operate a motor vehicle, and has all appropriate licenses, approvals and authority to drive. Parents shall not provide carpool services without a valid driver’s license. Neither Go-Kid nor any Organization is responsible for verifying any Parent or other User’s qualifications.
3.7. Emergency Situations. If there is an emergency, please call 911.
3.8. Vehicles. Parents should check and make sure that (a) Parent-driver owns, or has the legal right to operate, the vehicle Parent uses when providing carpool services; (b) such vehicle is in good operating condition and meets the industry safety standards and all applicable statutory and state department of motor vehicle requirements for a vehicle of its kind; and (c) any and all applicable safety recalls have been remedied per manufacturer instructions. Parent-driver shall not transport more passengers than can securely be seated in such vehicle.
3.9. Non-Discrimination Policy. Parent shall not discriminate against riders with disabilities and shall make reasonable accommodations as required by law.
3.10. Insurance. Parent shall have a valid policy of liability insurance (in coverage amounts consistent with all applicable legal requirements) that names or schedules Parent for the operation of the vehicle used by Parent to provide carpool services. Parents should check and make sure that any Parent-driver has a valid policy of liability insurance.
4. Registration.
4.1. Account Types. In order to access certain features of the Services, you must have a registered account for the Services (“Account”). Accounts are categorized as “Tribe” (available through the App). Within those accounts, there are Parent and potentially Child accounts. Only a Parent may enter information necessary to set up a Child account. Children with an account may view carpool information, but not change Account or carpool information.
4.2. Eligibility. If you are a Child under age 18, you may only use the Services under the supervision of an adult, in which case the adult shall be deemed the User and shall be responsible for all activities. You agree that you are the Parent of any users younger than 13 years of age that you add to your Account, and that you consent to their use of the Services. Granting access to any minor is in the sole discretion of the legal guardian and such guardian agrees that they are solely responsible for the minor’s use of the Tribe Website and/or App.
4.3. Registration Data. If you sign up for the Services or an Organization signs up on your behalf, you may choose to opt out by emailing support@tribepool.co or by deleting your account within the App. Account registration requires you (or an Organization on your behalf) to submit to Tribe certain personal information, such as a Parent’s name, address, and mobile phone number, and those of your family members on whose behalf you set up Accounts. In registering for the Services, you (a) agree to provide all necessary information about yourself and your Family, Organization or other organization (“Registration Data”); (b) represent and warrant that all Registration Data is true, current, and complete; and (c) agree to maintain and promptly update the Registration Data to keep it true, current, and complete. Your failure to maintain accurate, complete, and up-to-date Registration Data, may result in your inability to access and use the Services or Tribe’s termination of this Agreement.
4.4. Responsibility. You are responsible for all activities that occur under your Account. You may not share your Account, password, or Organization code with anyone outside your family, and you agree to notify Tribe immediately of any unauthorized use of your password, or your Organization’s code, or any other breach of security. You agree not to create or access an Account using a false identity or any false or inaccurate information, or on behalf of someone other than yourself. You agree that you shall not have more than one Account at any given time, unless otherwise permitted by Tribe in writing. You agree not to create an Account or use the Services if you have been previously removed by Tribe, or if you have been previously banned from any of the Services.
4.5. Tribe Connect Accounts for Organizations.
4.5.1. Administrator Accounts. Tribe may offer a type of Account to access the Services on behalf of an Organization: “Administrator” Accounts. This is a limited Account that provides a “dashboard” to view Parent information (e.g., phone numbers) within the Organization; it cannot access Family Accounts, or match or recommend families for carpools. Authority to create this Account shall be determined by the appropriate individual at the Organization.
4.5.2. Authority; Consent.
4.5.2.1. Individual Users. By accessing or using the Services in any way, you are representing that you have the authority and permission to enter into the Terms on your own behalf and to use the Services as contemplated hereunder, including without limitation any consent necessary to use the Services in connection with any Family.
4.5.2.2. Use By or on Behalf of an Organization. If you are using or accessing the Services on behalf of an Organization, in addition to being an eligible individual user (as set forth above), you must also have the authority and permission to enter into the Terms on behalf of the Organization and to use the Services on such Organization’s behalf as contemplated hereunder, including without limitation any consent necessary to use the Services in connection with any particular families. In such cases, the term “you” as used herein shall also refer to such Organization. Your Organization shall also be responsible for any activities, including any violation of the Terms, that occur under your Account and any Accounts created using your Account.
4.5.3. Changes in Eligibility. In the event that you are no longer (a) employed by your Organization (or another Organization through which you receive Services) or (b) otherwise authorized to view or use family records, you (i) must notify Tribe immediately of such change and (ii) are not permitted to continue to view or use your Account.
4.5.4. Families with Children Under 13. If you use the Services with family members under 13, you represent and warrant that (a) you are a Parent or Administrator at an Organization, and (b) you are an Administrator that has been accurately identified as such with the Organization in your Registration Data.
5. User Code of Conduct.
You may not assign or otherwise transfer your Account to any other person or entity. As a condition of use, you agree not to use the Services for any purpose that is prohibited by the Terms or by applicable law. Do not post, or permit others to post, Content on the Services or on your profile that (a) encourages illegal activities, is fraudulent or tortious or is unlawful; (b) insults, defames, harasses, threatens or discriminates against others; (c) violates the copyright or intellectual property or privacy rights of others; (d) contains obscene material; (e) harms or impersonates others; or (f) advertises or sells a product or service. Do not attempt or engage in any potentially harmful acts that are directed against the Services, including but not limited to violating or attempting to violate any security features of the Services, introducing viruses, worms, or similar harmful code into the Services or interfering or attempting to interfere with use of the Services by any other user, host or network, including by means of overloading, “flooding,” “spamming,” “mail bombing” or “crashing” the Services.
6. User Content.
6.1. License to User Content. Except with respect to Family Data, which shall be governed by the license set forth in Section 7 of these Terms, by submitting, providing, uploading, posting, e-mailing, transmitting or otherwise making available (“Make Available”) any Content to Tribe, including on or through the Services (such Content, your “User Content”), you grant to Tribe a limited, nonexclusive license to view, download, reproduce, modify, create derivative works of, distribute and display such User Content in connection with providing the Services.
6.2. Responsibility. You acknowledge that you, and not Tribe, are entirely responsible for all User Content you make available through the Services, and that other Users of the Services, and not Tribe, are similarly responsible for all User Content they make available through the Services. You are solely responsible for your interactions with other Users of the Services and any other parties with whom you interact through the Services. You agree that Tribe will not be responsible for any liabilities incurred as the result of such interaction. You use all User Content and interact with other Users at your own risk.
6.3. No Obligation to Monitor Content. You acknowledge that Tribe has no obligation to review, monitor or pre-screen Content on the Services, although Tribe reserves the right in its sole discretion to review, monitor, pre-screen, refuse, modify, or remove any Content (a) that violates any law or regulation; (b) that violates these Terms; (c) that otherwise creates or may create liability for Tribe; or (d) for any other reason Tribe determines in its sole discretion. Except as expressly set forth in these Terms, Tribe does not approve, endorse or make any representations or warranties with respect to User Content or Family Data.
6.4. Security. Although Tribe takes security very seriously and works very hard on behalf of Family and Organization privacy, including by using various industry standard measures to protect Content on the Services, no method of transmission or electronic storage on the internet is 100% secure. Therefore, Tribe cannot guarantee the security of any User Content. Except as expressly set forth herein or otherwise agreed to by Tribe in writing, (a) Tribe has no obligation to store any User Content and (b) Tribe has no responsibility or liability for (i) the deletion or accuracy of any Content, including User Content, (ii) the failure to store, transmit or receive transmission of Content, including User Content, or (iii) the security, privacy, storage or transmission of other communications originating with or involving use of the Services.
7. Family Data.
7.1. General. “Family Data” includes all data that personally identifies individuals, such as names, addresses, phone numbers, usernames, and passwords, or any other non-public information about a Family, but does not include De-Identified Data (as defined below). Tribe will only collect and use Family Data as necessary to fulfill its duties and provide and improve the Services.
7.2 De-Identified Data. Tribe may create and use De-Identified Data from data Made Available through the Services, in accordance with these Terms and Tribe’s Data Use and Privacy Policy available at https://www.tribepool.co/blog/privacy. “Deidentified Data” means data with all direct and indirect personal identifiers removed such as name, school ID numbers, demographic information and location information, to the extent any is collected. Tribe agrees not to attempt to re-identify De Identified Data and not to transfer De-Identified Data to any party unless that party agrees not to attempt reidentification. More detailed information on Tribe’s privacy practices can be found in the Tribe Data Use and Privacy Policy.
7.3. Disclosure of Family Data by Organizations and Administrators. Administrators using Tribe are solely responsible for ensuring that you and your Organization are compliant with all applicable laws and regulations related to your disclosure of Family Data and other Family information (“Family Records”) to Tribe in connection with the Services. Without limiting the generality of the foregoing, for all Family Records disclosed to Tribe, you represent and warrant, to the extent required by applicable law, that your Organization has (a) notified such Families’ of your use of third party services, including Tribe, and the potential disclosure of Family Records in connection with such use and (b) obtained the appropriate consent(s) from Parents.
7.4 License to Family Data. By making available any Family Data to Tribe, including on or through the Services, you grant to Tribe a nonexclusive license to view, download, reproduce, modify, create derivative works of, distribute and display Family Data solely for the purposes of (a) providing the Services and (b) creating, using, and disclosing DeIdentified Data about Families for product development, research, or other purposes.
7.5. Storage and Processing of Data. Tribe will store and process all Family Data in accordance with industry standard practices. This includes appropriate administrative, physical and technical safeguards to secure Family Data from unauthorized access, disclosure and use. Tribe shall conduct periodic risk assessments and use commercially reasonable efforts to remediate identified security vulnerabilities. Tribe will promptly notify the relevant Organization in the event of a security or privacy incident or breach of personal information involving such Organization’s Users.
7.6. Protection of Family Data by Tribe.
7.6.1. No Sale or Trade of Family Data. Tribe will not (a) sell or trade Family Data; (b) use any Family Data to advertise or market to Families; or (c) use Family Data except as expressly stated herein.
7.6.2. Organization Requests. Tribe will make Family Data available upon a verified request by the Organization or Administrator who provided such Family Data or who would otherwise have verified authority to receive such Family Data.
7.6.3. Data Mining. Tribe does not scan Family Data for the purpose of marketing to Families (also known as “Data Mining”).
7.6.4. Return/Destruction of Family Data. When Family Data is no longer needed for the provision of the Services and the user has deleted all of his or her Accounts, at the request of the Organization or Family, as applicable, Tribe will destroy all Family Data in its possession, and in the possession of any subcontractors or agents to which Tribe transferred Family Data, or transfer such Family Data to the requesting Organization, if legally possible.
7.6.5. Subcontractors. Tribe may rely on one or more subcontractors to perform the Services. Upon request, Tribe agrees to share with you the names of subcontractors that have direct access to Family Data Made Available by you. All subcontractors and successor entities of Tribe will be subject to the protections for Family Data set forth in these Terms.
7.7. Intellectual Property Rights. All intellectual property rights in Family Data not granted herein shall remain the exclusive property of the Organization or Family, as applicable.
8. Proprietary Rights.
8.1. Services. Except with respect to your User Content, you agree that Tribe and its licensors and suppliers own all rights, title and interest in the Services. Tribe’s name and other related logos, service marks and trade names used on or in connection with the Services are the trademarks and intellectual property of Tribe and may not be used without Tribe’s permission. Other trademarks, service marks and trade names that may appear on or in the Services are the property of their respective owners.
8.2. Ownership of Content. Except with respect to your User Content and Family Data, you agree that you have no right or title in or to any Content that appears on or in the Services. Tribe does not claim ownership of your User Content or Family Data. When you as a User post or publish your User Content on or in the Services, you represent that you have the authority to grant the aforementioned license to Tribe.
8.3. Feedback. You agree that submission of any ideas, suggestions, documents, and/or proposals to Tribe through its suggestion or similar pages (“Feedback”) is done on a nonconfidential basis and that Tribe has no obligations with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback. You hereby grant to Tribe a fully paid, royalty-free, perpetual, irrevocable, worldwide, nonexclusive and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, all Feedback, and to sublicense the foregoing rights.
9. Apple Device and Application Terms.
If you are accessing the Services via an application on a device provided by Apple, Inc. (“Apple”) or an application obtained through the Apple App Store, the following shall apply:
9.1. Both you and Tribe acknowledge that these Terms are concluded between you and Tribe only, and not with Apple, and that Apple is not responsible for the application or the Content;
9.2. The Application is licensed to you on a limited, non-exclusive, non-transferrable, non-sublicensable basis, solely to be used in connection with the Services for your private, personal, non-commercial use, subject to all the terms and conditions of these Terms as they are applicable to the Services;
9.3. You will only use the application in connection with an Apple device that you own or control;
9.4. You acknowledge and agree that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the application;
9.5. In the event of any failure of the application to conform to any applicable warranty, including those implied by law, you may notify Apple of such failure; upon notification, Apple’s sole warranty obligation to you will be to refund to you the purchase price, if any, of the application;
9.6. You acknowledge and agree that Tribe, and not Apple, is responsible for addressing any claims you or any third party may have in relation to the application;
9.7. You acknowledge and agree that, in the event of any third party claim that the application or your possession and use of the application infringes that third party’s intellectual property rights, Tribe, and not Apple, will be responsible for the investigation, defense, settlement and discharge of any such infringement claim;
9.8. You represent and warrant that you are not located in a country subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties;
9.9. Both you and Tribe acknowledge and agree that, in your use of the application, you will comply with any applicable third party terms of agreement which may affect or be affected by such use; and
9.10. Both you and Tribe acknowledge and agree that Apple and Apple’s subsidiaries are third party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as the third party beneficiary hereof.
10. Third Party Services and Content; Network Access and Devices.
10.1. Third Party Services and Content. The Services may be made available or accessed in connection with third party services and content that Tribe does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. Tribe does not endorse such third party services and content and in no event shall Tribe be responsible or liable for any products or services of such third party providers. Your access to the Services using these devices is subject to terms set forth in the applicable third party beneficiary’s terms of service.
10.2. Network Access and Devices. You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and any updates thereto. Tribe does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.
11. INDEMNIFICATION.
You agree to indemnify, defend, and hold Tribe, its affiliates, and its and their officers, directors, shareholders, employees, agents, representatives, and licensors (collectively “Tribe Parties”) harmless from any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of: (a) your User Content or any Family Data Made Available by you; (b) your use of, or inability to use, the Services; (c) your violation of the Terms; (d) your violation of any rights of another party, including any User; or (e) your violation of any applicable laws, rules or regulations. Tribe reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Tribe in asserting any available defenses. You agree that the provisions in this section will survive termination of the Terms.
12. DISCLAIMER OF WARRANTIES.
YOU EXPRESSLY AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK, AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. TRIBE PARTIES AND ORGANIZATIONS EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT. TRIBE PARTIES AND ORGANIZATIONS MAKE NO WARRANTY, REPRESENTATION OR CONDITION THAT: (A) THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SUITABLE, SECURE OR ERROR-FREE; (C) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; OR (D) ANY ERRORS IN THE SERVICES WILL BE CORRECTED. TRIBE AND ORGANIZATIONS DO NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF OTHER
USERS/PARENTS. ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH THE SERVICES IS ACCESSED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY OR PERSON, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT.
TRIBE DOES NOT PROVIDE TRANSPORTATION SERVICES, AND IS NOT A TRANSPORTATION CARRIER. TRIBE IS NOT A COMMON CARRIER OR PUBLIC CARRIER. ONLY THE USER MAY DECIDE WHETHER OR NOT TO OFFER OR ACCEPT A RIDE ON BEHALF OF ANY MINOR THROUGH THE TRIBE WEBSITE AND APP. TRIBE AND ORGANIZATIONS CANNOT AND DO NOT ENSURE THAT A PARENT OR RIDER WILL COMPLETE AN ARRANGED TRANSPORTATION SERVICE. TRIBE AND ORGANIZATIONS HAVE NO CONTROL OVER THE QUALITY OR SAFETY OF THE TRANSPORTATION THAT OCCURS AS A RESULT OF THE CARPOOL SERVICES. TRIBE AND ORGANIZATION DISCLAIM LIABILITY FOR, AND NO WARRANTY IS MADE WITH RESPECT TO, CONNECTIVITY AND AVAILABILITY OF CARPOOL SERVICES OR THE TRIBE APPLICATION.
13. LIMITATION OF LIABILITY.
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL TRIBE OR ORGANIZATIONS SUCH AS SCHOOLS, SCHOOL DISTRICTS, AND EMPLOYERS THAT LICENSE THE SERVICES BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING
NEGLIGENCE, EITHER ACTIVE AFFIRMATIVE, SOLE, OR CONCURRENT), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF TRIBE OR ORGANIZATIONS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TRIBE AND ORGANIZATIONS SUCH AS SCHOOLS, SCHOOL DISTRICTS, AND EMPLOYERS SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR
LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD-PARTY PROVIDER, EVEN IF TRIBE OR THE ORGANIZATIONS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TRIBE AND THE ORGANIZATIONS
SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND TRIBE’S AND ORGANIZATIONS’ CONTROL. YOU ACKNOWLEDGE THAT THIRD-PARTY PARENT-DRIVERS PROVIDING CARPOOL SERVICES REQUESTED THROUGH TRIBE SERVICES MAY NOT BE PROFESSIONALLY LICENSED OR PERMITTED. YOU ACKNOWLEDGE THAT PARENT-DRIVERS ARE NOT AGENTS OR EMPLOYEES OF TRIBE OR ORGANIZATIONS. THE SERVICES MAY BE USED BY YOU TO REQUEST AND SCHEDULE CARPOOL SERVICES WITH OTHER PARENTS, BUT YOU AGREE THAT NEITHER TRIBE NOR ORGANIZATIONS HAVE ANY RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY CARPOOL SERVICES PROVIDED TO OR NOT PROVIDED
TO YOU BY PARENT-DRIVERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS. TRIBE AND ORGANIZATIONS SHALL NOT BE LIABLE FOR ANY DAMAGES OR LOSSES ARISING OUT OF LACK OF OR IMPROPER INSTALLATION OR USE OF CHILD RESTRAINT SYSTEMS FOR RIDERS REQUESTED THROUGH THE SERVICES FOR WHOM A CHILD RESTRAINT SYSTEM IS LEGALLY REQUIRED. WITHOUT LIMITING THE BREADTH OF THE FOREGOING, YOU AGREE TO RELEASE TRIBE PARTIES AND ORGANIZATIONS FOR ANY INJURY, DAMAGES OR LOSSES CAUSED BY THE ALLEGED NEGLIGENCE OF TRIBE PARTIES OR
ANY ORGANIZATION. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. THIS PROVISION SHALL HAVE NOT EFFECT ON TRIBE’S CHOICE OF LAW PROVISION SET FORTH BELOW.
14. Assumption of Risk by User.
User is solely and fully responsible for the safe operation of the vehicle at all times. User agrees that a vehicle may malfunction, even if the vehicle is properly maintained, and that such malfunction may cause injury. User agrees that using the Application involves many obvious and not-so-obvious risks, dangers and hazards which may result in injury or death to you or others, as well as damage to property, and that such risks, dangers and hazards cannot always be avoided. User agrees that such risks, dangers, and hazards are User’s sole responsibility, including without limitation choosing whether to use child restraint systems as required by law. User agrees that if use of the Application causes any injury or damage to another person or property, then User may be liable for all resulting injuries, damages and related costs. By choosing to participate in or use the carpool services, you assume full and complete responsibility for all related risks, dangers and hazards, and you agree that Tribe Parties and Organizations are not responsible for any injury, damage or cost caused by you with respect to any person or property.
15. Term and Termination.
The Terms commence on the date when you accept them (as described in the preamble above) and remain in full force and effect while you use the Services, unless terminated earlier in accordance with the Terms. If you have materially breached any provision of the Terms, or if Tribe is required to do so by law (e.g., where the provision of the Services is, or becomes, unlawful), Tribe has the right to immediately suspend any Services and licenses provided to you under this Agreement (“Suspension”). Following Suspension, Tribe and your Organization, as applicable, will work together in good faith to determine whether to reinstate your access to (and any associated licenses to) the Services or permanently terminate your Services. Notwithstanding the foregoing, Tribe may terminate your Account immediately in its sole discretion in the event that you violate any restriction of these Terms after Tribe makes reasonable efforts to provide you with notice of a previous violation. You agree that Tribe shall not be liable to you or any third party for any Suspension or termination of your Account made in accordance with the Terms. Termination of any Services includes removal of access to such Services and barring of further use of the Service. Termination of all Services also may include deletion of your password and your User Content and, if applicable, Family Data. Upon termination of any Service, your right to use such Services will automatically terminate immediately. Tribe will not have any liability whatsoever to you for any Suspension or termination, including for deletion of your User Content and, if applicable, Family Data, and you shall not be entitled to any refund. All provisions of the Terms which by their nature should survive, shall survive termination of Services, including without limitation, ownership provisions, indemnification, warranty disclaimers, and limitation of liability.
16. General Provisions.
16.1. Release. Except to the extent prohibited by applicable law, you hereby release Tribe Parties and their successors from claims, demands, all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from any interactions with or conduct of other Users or third party services and content of any kind, arising in connection with or as a result of the Terms or your use of the Services. You hereby waive California Civil Code Section 1542, or any similar law of another jurisdiction, which states in substance, “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.”
16.2. DISPUTE RESOLUTION. PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR RIGHTS.
(a) Arbitration shall be subject to the Federal Arbitration Act and not any state arbitration law. The arbitration shall be conducted before one commercial arbitrator with substantial experience in resolving commercial contract disputes from JAMS. As modified by these Terms, and unless otherwise agreed upon by the parties in writing, the arbitration will be governed by JAMS’s rules for commercial arbitration and, if the arbitrator deems them applicable, the procedures for consumer-related disputes.
(b) You are thus GIVING UP YOUR RIGHT TO GO TO COURT to assert or defend your rights EXCEPT for matters that may be taken to small claims court. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury. You are entitled to a FAIR HEARING, BUT the arbitration procedures are SIMPLER AND MORE LIMITED THAN RULES APPLICABLE IN COURT. Arbitrator decisions are as enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT.
(c) You and we must abide by the following rules: (1) ANY CLAIMS BROUGHT BY YOU OR US MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING; (2) THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING, AND MAY NOT AWARD CLASS-WIDE RELIEF, (3) in the event that you are able to demonstrate that the costs of arbitration will be prohibitive as compared to costs of litigation, we will pay as much of your filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being costprohibitive as compared to the cost of litigation; (4) we also reserve the right in our sole and exclusive discretion to assume responsibility for all of the costs of the arbitration; (5) the arbitrator shall honor claims of privilege and privacy recognized at law; (6) the arbitrator’s award shall be final and may be enforced in any court of competent jurisdiction; (7) the arbitrator may award any individual relief or individual remedies that are permitted by applicable law; and (8) each side pays its own attorneys’ fees and expenses unless there is a statutory provision that requires the prevailing party to be paid its fees’ and litigation expenses, and then in such instance, the fees and costs awarded shall be determined by the applicable law.
(d) All controversies, disputes, demands, counts, claims or causes of action (including the interpretation and scope of this clause, and the arbitrability of the controversy, dispute, demand, count, claim or cause of action) between you and Tribe and our employees, agents, successors or assigns, regarding or relating to these the Services or these Terms, shall exclusively be settled through binding and confidential arbitration.
(e) Notwithstanding the foregoing, either you or we may bring an individual action in small claims court. Further, claims of infringement or misappropriation of the other party’s patent, copyright, trademark or trade secret shall not be subject to this arbitration agreement. Such claims shall be exclusively brought in the state or federal courts located in New York, New York. Additionally, notwithstanding this agreement to arbitrate, either party may seek emergency equitable relief before the state or federal courts located in New York, New York in order to maintain the status quo pending arbitration, and hereby
agree to submit to the exclusive personal jurisdiction of the courts located within New York, New York for such purpose. A request for interim measures shall not be deemed a waiver of the right to arbitrate.
(f) With the exception of subparts (1) and (2) in the paragraph 16.2(c) above (prohibiting arbitration on a class or collective basis), if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with these Terms, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, either subparts (1) and (2) in the paragraph 16.2(c) (prohibiting arbitration on a class or collective basis) is found to be invalid, unenforceable or illegal, then the entirety of this arbitration provision shall be null and void, and neither you nor we shall be entitled to arbitration. If for any reason a claim proceeds in court rather than in arbitration, the dispute shall be exclusively brought in state or federal court in New York, New York.
(g) Notwithstanding any provision in these Terms to the contrary, if we seek to terminate the Dispute Resolution section as included in these Terms, any such termination shall not be effective until 30 days after the version of these Terms not containing the agreement to arbitrate is posted to the Website, and shall not be effective as to any claim of which you provided Tribe with written notice prior to the date of termination.
(h) For more information on JAMS, its Rules and Procedures, and how to file an arbitration claim, you may call JAMS at 800-352-5267 or visit the JAMS website at http://www.jamsadr.com.
(i) All controversies, disputes, demands, counts, claims or causes of action between you and Tribe and our employees, agents, successors, or assigns, regarding or relating to these the Services or these Terms, shall exclusively be governed by the internal laws of the State of New York, without regard to its choice of law rules and without regard to conflicts of laws principles except that the arbitration provision shall be governed by the Federal Arbitration Act.
16.3. Notices. Where Tribe requires that you provide an e-mail address and/or phone number, you are responsible for providing Tribe with your most current e-mail address and/or phone number. In the event that the last e-mail address and/or phone number you provided to Tribe is not valid, or for any reason is not capable of delivering to you any notices required permitted by the Terms, Tribe’s dispatch of the e-mail and/or text containing such notice will nonetheless constitute effective notice. Tribe may give notice by means of a general notice on the Services, electronic mail to your email address in your Account, electronic text message to your phone number in your Account, or by written communication sent by first class mail or pre-paid post to your address in your Account. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice to Tribe, with such notice deemed given when received by Tribe, at any time by first class mail or pre-paid post to Tribe Innovations LLC, Attn: User Notices – Legal, 5313 South Maryland Avenue Chicago, IL, 60615 United States.
17.4. Miscellaneous. The Terms, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Tribe’s prior written consent, and any attempted assignment, subcontract, delegation or transfer in violation of the foregoing will be null and void. Tribe may assign this Agreement without your consent. Tribe shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials. Any waiver or failure to enforce any provision of the Terms on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion. If any provision of the Terms is, for any reason, held to be invalid or unenforceable, the other provisions of the Terms will remain enforceable, and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Unless you have entered into a separate Organization license, the Terms are the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.
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